Terms of Service

Last updated: October 19, 2026

Who we are

Winny Math provides online math tutoring for students from elementary through first-year university, serving Ontario families. You can reach us at [email protected]. By using this website or booking tutoring with us, you agree to these terms.

The service

• We provide one-on-one and small-group math tutoring, delivered online.
• Session times, tutor matching, and plans are confirmed by email after you contact us.
• We may update, add, or discontinue parts of the service (for example free resources on the site) at any time.

Accounts and students under 18

For any student under 18, a parent or guardian must arrange the tutoring, hold the relationship with us, and consent to sessions. Parents and guardians are responsible for the accuracy of the information they give us about the student.

Scheduling and cancellations

• Sessions are scheduled by agreement over email or with your tutor.
• You can cancel any time before the class starts. Just let Kenny know before it starts and you won't be charged for that class.
• If the student misses a class without letting Kenny know before it starts, that's a no-show. No-shows are charged the full class rate, because your family is paying for the tutor's time.
• If a tutor has to cancel, we will offer a replacement time or not charge for the session.

Payments

We send you an invoice at the end of each month. You pay it by Interac e-Transfer to [email protected]. If a payment is still overdue a few days after you receive your invoice, there is an extra $15 late fee. We always send reminders first, so you can avoid it. We never ask for card or banking details inside a chat or form.

Acceptable use

• Tutoring is academic support. We help students learn and practise; we do not complete graded assessments, tests, or assignments on a student's behalf.
• You agree not to record, resell, or redistribute sessions or session materials without our permission.
• You agree not to misuse the website (for example by scraping it, attempting to breach security, or submitting spam through our forms).

Our content

The Winny Math name, logo, website content, practice materials, and videos (including content we publish on social platforms such as YouTube, Facebook, Instagram, and TikTok) belong to Winny Math. You may use them for personal, non-commercial study. You may not republish or resell them without our written permission.

Third-party platforms

Our content appears on third-party platforms (for example YouTube, Facebook, Instagram, and TikTok). Your use of those platforms is governed by their own terms and privacy policies, not ours.

No guarantees of results

We work hard to improve every student's understanding and confidence, but grades and exam results depend on many factors. We do not guarantee any specific grade, score, or admission outcome.

Limitation of liability

To the maximum extent permitted by law, Winny Math's total liability for any claim relating to the service is limited to the amount you paid us for the tutoring giving rise to the claim. We are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under Ontario consumer-protection law that cannot be limited by contract.

Privacy

How we collect and use personal information is described in our Privacy Policy.

Changes to these terms

We may update these terms from time to time. The "Last updated" date above shows the current version. Continuing to use the service after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply in Ontario.

Contact

Questions about these terms? Email [email protected].